Thank you for shopping at Fence Hut. We strive to provide the best products and services to our customers. If you are not completely satisfied with your purchase, we are here to help.
**Return Period:**
You have 30 days from the date of delivery to return an item.
**Eligibility for Returns:**
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
**Non-returnable Items:**
Certain items cannot be returned, including:
– Customized or personalized products
– Clearance items
**Return Process:**
1. Contact us at 402-579-3207 or email [email protected] to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to send back your item.
**Refunds:**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.
**Shipping Costs:**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our returns policy, please feel free to contact us.
Thank you for choosing Fence Hut!